|
No. 2 Large Company: South Carolina Bank & Trust Corp. |
|
|
|
 Surveying the work force: Listening to employee needs
When South Carolina Bank and Trust’s employee turnover reached 26% in 2000, the bank’s management staff began surveying employee needs. In 2001, SCBT conducted its first employee expectations survey. Since that first survey, annual turnover rates have fallen to between 11% and 14%.
As a result of that first survey, SCBT has increased its hospital and confinement policy, given employees an opportunity to recognize other employees through an awards program, increased vacation accruals, started an employee stock purchase plan, updated the travel policy and employee handbook and introduced employee personal days. SCBT has also implemented work force training and an employee wellness program.
| Comments () >> |
 |
|
